Help Center

1. Copy the video URL from the supported platform (TikTok, YouTube, Instagram, or Twitter)
2. Paste the URL into our download box
3. Select your preferred format and quality (if available)
4. Click the "Download" button
5. Wait for the processing to complete
6. Click the download button to save your video

Common Issues and Solutions

Download Not Starting

• Verify that the URL is correct and from a supported platform
• Check if the video is publicly accessible
• Clear your browser cache and try again
• Wait a few minutes and retry if the service is busy

Download Failed

• Ensure stable internet connection
• Try a different quality option
• Check if the video is still available on the source platform
• Report the issue if it persists

Poor Video Quality

• Select a higher quality option if available
• Check the original video quality on the source platform
• Ensure you're downloading the correct video